Return Policy
Return Eligibility:
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We accept returns within 30 days of delivery.
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Items must be unused and in their original packaging, unless the product is defective or damaged.
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If a product is damaged during shipping, you must report the damage within 7 days of delivery to be eligible for a full replacement or refund.
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Custom orders or products that have been altered or used cannot be returned.
Return Process:
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To initiate a return, contact (your provided contact method).
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You will be required to provide proof of purchase, and our team will confirm return eligibility.
Refund Policy:
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Once your return is received and inspected, we will notify you of approval or rejection of your refund.
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Refunds will be issued to your original payment method.
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Restocking fee: A 15% restocking fee will be deducted from the refund for returned items that are not defective, damaged, or incorrect.
Return Shipping Costs:
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Customers are responsible for return shipping costs unless the return is due to a defect, damage during transit, or error on our part.
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We recommend using a tracked shipping service as we cannot guarantee receipt of your returned item.
Damaged or Defective Items:
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If your product arrives damaged or defective, please contact us within 7 days of receiving the order.
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We will provide a replacement or refund at no additional cost.